Magnus HedemarkGitHubusername <username>factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>* feat(product-adoption): add product adoption skill Add product-adoption skill for diagnosing and designing product adoption across consumer, B2B, internal-tool, and public-service contexts. - SKILL.md with adoption pipeline (acquisition, activation, adoption, retention, expansion), evidence-based decision points, non-SaaS support, routing to go-to-market and prose references to not-yet-landed skills - README.md with 5 required human-facing sections - references/: discovery-brief.md, adoption-lifecycle-concepts.md, non-saas-adoption-contexts.md, behavior-change-and-education.md - templates/: adoption-plan.md, activation-time-to-value-diagnostic.md, segmentation-and-rollout-record.md, sustained-use-review.md - evals/evals.json with 7 output-quality cases covering internal tool, public service, low feature discovery, enterprise cohort rollout, pause-expansion evidence, and anti-trigger acquisition/instrumentation routing - Updated root README.md catalog section, references/skill-triggers.md, and regenerated catalogs Closes #191 Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com> * fix(product-adoption): add missing SKILL.md and README.md Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com> * chore(product-adoption): regenerate catalogs Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com> --------- Co-authored-by: username <username> Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>
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Non-SaaS Adoption Contexts
1. Internal Tools
Users are colleagues, not customers. Success = workflow completion rate, time saved, error reduction, data completeness.
Do NOT apply: NPS, conversion/revenue metrics. DO apply: Workflow-completion metrics, behavior-change design, cohort segmentation by team/role.
Failure modes: shadow-process persistence, mandatory-but-resented, tool-island, gradual abandonment.
2. Public Services
Users are citizens/constituents. Success = completion rate, accessibility conformance, equity across cohorts.
Do NOT apply: Conversion/revenue metrics, digital-only assumption. DO apply: Multi-channel strategy (digital+phone+in-person+mail), trust-building, accessibility-first.
Failure modes: accessibility exclusion, language barrier, digital-divide, complexity abandonment, trust barrier.
3. Consumer (Non-Subscription)
No billing relationship. Success = return frequency, depth of use, organic referral.
Do NOT apply: Subscription-renewal logic. DO apply: Intrinsic motivation design, feature-discovery.
Failure modes: one-and-done, notification-driven-only, feature-blindness.
4. B2B (Non-SaaS)
Perpetual license, consulting-led, or project-based. Success = process adherence, data completeness, operational metrics.
Do NOT apply: SaaS self-serve dynamics. DO apply: Change-management communication, cohort segmentation by department.
Failure modes: shelfware, partial deployment, version-lock.
Universal Non-SaaS Principles
- Adoption metrics are context-specific
- Cohort breakdowns are mandatory
- Accessibility is adoption
- Behavior change is universal